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Assets Management

The Assets Management system provides a centralized library for all your digital assets including images, videos, PDFs, audio files, and documents. Upload files through drag-and-drop and organize them for use across your campaigns.

Overview​

Assets Management helps you:

  • Store and organize all digital files in one place
  • Quickly find and reuse assets across campaigns
  • Maintain brand consistency
  • Track asset usage and performance

Accessing Assets​

Navigate to Assets in the main menu to access the asset library. The system provides:

  • Grid View: Visual thumbnail display with preview capabilities
  • List View: Searchable list with drag-and-drop upload support

Asset Library Features​

Uploading Assets​

Drag and Drop Upload​

  1. Simply drag files from your computer onto the assets page
  2. A drop zone appears when dragging files
  3. Multiple files can be uploaded simultaneously
  4. Upload progress is shown with a loading indicator

File Upload Process​

  • Files are automatically uploaded when dropped
  • Each file is processed individually
  • Success/failure messages appear for each file
  • Failed uploads show specific error messages

Asset Organization​

Search and Filter​

  • Name Filter: Search assets by file name
  • Real-time Filtering: Results update as you type
  • Clear Filter: Easy reset of search criteria

Pagination​

  • Adjustable page size (10, 20, 50, 100 items)
  • Navigate through pages of assets
  • Total asset count displayed

Asset Management​

Asset Preview​

Images:

  • Click thumbnails to open full-size preview
  • Navigate through multiple images in preview mode
  • Automatic image reloading for private assets

PDFs:

  • Click to open in modal dialog
  • Full PDF viewer in iframe
  • Scrollable document preview

Videos:

  • Click to open video player modal
  • Full video controls (play, pause, seek)
  • Preload metadata for quick loading

Audio Files:

  • Click to open audio player modal
  • Standard audio controls
  • Pause automatically when closing

Asset Actions​

  • Delete: Remove assets with confirmation dialog
  • Deletion shows specific error messages if asset is in use

Asset Display​

Grid Layout​

Assets are displayed in a responsive grid showing:

  • Images: Thumbnail previews with file names
  • PDFs: Document icon with file name
  • Videos: Video thumbnail with play overlay
  • Audio: Audio icon with file name
  • Other Files: Generic document icon

Visual Elements​

  • Delete button appears on hover (if permitted)
  • File names displayed below thumbnails
  • Click actions open appropriate viewers
  • Loading states during asset operations

Asset Types Supported​

Images​

  • Standard image formats (JPEG, PNG, GIF, etc.)
  • Full-size preview on click
  • Gallery navigation for multiple images
  • Automatic URL refresh for private assets

PDFs​

  • PDF document support
  • Modal preview with scrollable viewer
  • Full document display in iframe

Videos​

  • Video file support
  • Modal player with controls
  • Thumbnail preview with play overlay
  • Metadata preloading

Audio​

  • Audio file support
  • Modal player with standard controls
  • Visual icon representation

Other Files​

  • Generic file type support
  • Document icon display
  • Name-based identification

Contact Integration​

When viewing assets within a contact:

  • Assets automatically connect to the contact
  • Drag and drop files to upload and attach
  • Delete removes association with contact
  • All uploads are marked as private by default

Best Practices​

File Management​

  • Use descriptive file names for easy searching
  • Upload files in supported formats
  • Check file size limits before uploading
  • Regular cleanup of unused assets

Performance​

  • Large asset libraries may require pagination
  • Use search filters to find assets quickly
  • Allow time for large file uploads
  • Monitor failed uploads and retry if needed

Troubleshooting​

Upload Issues​

  • Upload Failed: Check file size and format
  • Multiple Files: Each file processed individually
  • Network Errors: Retry failed uploads

Deletion Errors​

  • 422 Error: Asset is currently in use
  • 404 Error: Asset already deleted
  • 403 Error: Insufficient permissions
  • 400 Error: Invalid request format

Common Solutions​

  • Refresh page if assets don't appear
  • Check browser console for errors
  • Ensure stable internet connection
  • Verify file permissions