📄️ Call Center User Overview
Learn how to use the voice system for inbound and outbound calls in SendSquared
📄️ Call Center Administrative
Learn about advanced features of the SendSquared voice system including leads, call logs, and voicemail management
📄️ Setting Up Call Plans
Learn how to configure call plans for routing incoming calls in SendSquared
📄️ Setting Up Call Queues
Learn how to configure call queues for routing incoming calls to agents
📄️ Queue Dashboard
Learn how to use the Queue Dashboard to monitor agent status and active calls in real-time
📄️ Download & Manage Recordings
Learn how to access, review, and download call recordings in SendSquared
📄️ Porting Guide
Best practices and information about phone number porting (LNP) with SendSquared