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Blocking Unwanted Calls

SendSquared provides multiple ways to block unwanted calls and manage your blocked numbers list. This guide covers both methods for blocking calls and managing your blocked numbers.

Method 1: Block Calls from Call Log​

The quickest way to block a number is directly from your call history.

Steps to Block from Call Log​

  1. Navigate to Calls in the left sidebar
  2. Click on Call Log
  3. Find the call you want to block in your call history
  4. Scroll to the right side of the call entry
  5. Click the Block button

This immediately adds the number to your blocked list.

Method 2: Manage Blocked Numbers in Global Settings​

For more comprehensive control over blocked numbers, use the Global Settings interface.

Access Blocked Number Settings​

  1. Go to Global Settings
  2. Find the section labeled "Blocked Number Settings"
    • This section is described as: "Add Numbers that are rejected immediately when dialing into your account"

Add a New Blocked Number​

  1. In the Blocked Number Settings section, click "Add New Blocked Number"
  2. Enter the phone number you want to block
  3. Save your changes

Remove Blocked Numbers​

You can also unblock numbers from this same interface:

  1. Navigate to the Blocked Number Settings in Global Settings
  2. Find the number you want to unblock in your list
  3. Click the remove or delete option next to the number

How Blocked Numbers Work​

When a number is added to your blocked list:

  • Calls from that number are automatically rejected
  • The caller will not reach your voicemail
  • The call will appear in your call log marked as blocked
  • You can unblock the number at any time

Best Practices​

  • Regularly review your blocked numbers list
  • Consider blocking known spam numbers proactively
  • Use the call log method for quick blocking of recent unwanted calls
  • Use Global Settings for bulk management of blocked numbers

Troubleshooting​

If a blocked number is still getting through:

  • Verify the number is correctly formatted in your blocked list
  • Check if the caller is using different variations of their number
  • Ensure your blocked number settings are saved properly

Need more help? Contact our support team for assistance with call blocking features.