12 docs tagged with "call center"

Enterprise telephony system with IVR menus, intelligent call routing, transfers, recording, conference calling, and comprehensive call center management capabilities.

Learn how to block spam calls and manage unwanted callers in SendSquared

Learn about advanced features of the SendSquared voice system including leads, call logs, and voicemail management

Learn how to use the voice system for inbound and outbound calls in SendSquared

Troubleshooting guide for issues with call recording, specifically outbound calls

Learn how to access, review, and download call recordings in SendSquared

Troubleshoot microphone access issues in Chrome for SendSquared Call Center

Learn how to use the Queue Dashboard to monitor agent status and active calls in real-time

Learn how to configure call plans for routing incoming calls in SendSquared

Learn how to configure call queues for routing incoming calls to agents

Learn how to configure new agents in the SendSquared voice system

Comprehensive voicemail management with custom greetings, transcription services, mailbox routing, and CRM integration for efficient message handling and response.