7 docs tagged with "inbound"

Track inbound call volume and lead conversion by phone number and lead source.

Daily breakdown of call volume including inbound, outbound, queue, and answer metrics.

Hourly breakdown of call volume including inbound, outbound, queue, and answer metrics.

High-level call volume metrics grouped by brand, including inbound, outbound, queue, and answer statistics.

Overall SMS messaging volume including message counts, segment counts, and breakdowns by direction and source.

Daily breakdown of SMS messaging volume including message counts, segment counts, and direction breakdowns.

Hourly breakdown of SMS messaging volume including message counts, segment counts, and direction breakdowns.