7 docs tagged with "calls"

Run comprehensive reports on email campaigns, call center performance, SMS activity, leads, and agent productivity with customizable date ranges and filters.

Track inbound call volume and lead conversion by phone number and lead source.

View granular call-level data including segments, duration, billing, and call details.

View call counts and total duration grouped by call result type and agent.

Daily breakdown of call volume including inbound, outbound, queue, and answer metrics.

Hourly breakdown of call volume including inbound, outbound, queue, and answer metrics.

High-level call volume metrics grouped by brand, including inbound, outbound, queue, and answer statistics.