Troubleshooting Overview
This section contains guides to help you resolve common issues you might encounter while using SendSquared.
Common Issues
SendSquared is designed to be reliable and user-friendly, but occasionally you might encounter issues that require troubleshooting. Some common scenarios include:
- Display or interface issues
- Connection problems
- Performance concerns
- Feature or functionality questions
- Account access difficulties
Available Guides
Browse through our troubleshooting guides to find solutions:
- Hard Refreshing and Flushing the Cache - Resolve display issues and outdated content
- Checking System Status - Verify if SendSquared services are operational
- Resolving Login Issues - Troubleshoot and fix common login problems
- Troubleshooting Email Delivery Issues - Resolve problems with sending or receiving emails
Before You Start Troubleshooting
Before diving into specific troubleshooting steps, try these general fixes:
- Refresh your browser - A simple refresh often resolves minor display issues
- Check your internet connection - Ensure you have stable connectivity
- Try a different browser - Some issues may be browser-specific
- Clear your cache - Outdated cached data can cause unexpected behavior
Getting Additional Help
If you can't find a solution in our troubleshooting guides:
- Contact Support - Reach out to our support team via the "Get in touch" button in your dashboard
- Check Service Status - Visit our Status Page to see if there are any ongoing system issues
- Search Documentation - Use the search feature to find related articles
Remember to provide detailed information about your issue when contacting support, including any error messages, screenshots, and steps to reproduce the problem.