Lead Management | SendSquared Help Center

📄️ Lead Follow-up (General)

Standard follow-up workflow for all new leads within 24 hours

Win back guests who cancel with alternative dates and incentives

Address competitor comparisons while highlighting unique advantages

Automated workflow for Convention & Visitors Bureau group booking inquiries

Attempt to complete lead profiles missing essential contact information

Address language, currency, and logistics for international travelers

Urgent response for bookings within 7 days of arrival

Simplify decision process for guests viewing multiple properties

Re-engage leads who haven't converted after initial contact

Automated follow-up for high-intent leads who called but didn't book

Address price comparisons and highlight value differentiators

After-hours instant acknowledgment with next business day follow-up commitment

Prioritize peak season inquiries with urgency and alternative date options

Re-engage based on specific browsing patterns and interests